Ecom Express — I did not receive my package but got message that its Delivered
A
Aanya S
Feb 9, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
Address:
Yelahanka, Bangalore
I was supposed to get my package yesterday and received a message regarding it. The delivery agent called me at 4 and asked for my address. Around 5 i got message that my package is delivered. I did not receive it, nor any of my family members. I also tried calling that number but it asked for a pin and when i entered it, it said that its incorrect and can't connect me to the delivery agent. AWB is [protected]. I lodged a complaint via customer care, i asked to be connected to that person so I can ask him what he did with my package but even that was not possible. I am leaving on Saturday and haven't received any updates regarding it. It just says delivered.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment