[Resolved] Ecom Express — I didn't receive the parcel

[Resolved] Ecom Express — I didn't receive the parcel

D dilipdpk from Visakhapatnam, Andhra Pradesh

I ordered from pharmeasy and it was couriered through ecom express. The delivery called vut i was out of station so couldn't receive the order and i told him i will take it later. But after a few minutes, i received a message saying order is delivered. I called him many times but he's was not at all picking my call. Awb - [protected] Just tell me how can an order be markes as delivered without customer receiving it. Was this information helpful? No (0) Yes (0)
Feb 26, 2020 Complaint marked as Resolved I got the parcel. Thank you. Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 26, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in. Regards, Ramen Team ECOM Express
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Comments

Suman Singh Jaitwal

Please sir refound my money or choice parsal

Anjicivil

AWB number is [protected] .. Order not received but it shows delivered on 19th Feb 2020.. Ecom Express delivery boy cheated me.. he has not delivered my order but he wrote order is delivered.. he forgery my signature

Ecom Express Customer Care's response, Mar 3, 2020

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 2575829017, as per our records the said shipment has been delivered and accepted by Gajjl Anjaneyulu.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express