[Resolved] Ecom Express — I have not yet received the parcel | |||
I had ordered a kurti and received message that the product was despatched thru' ecom express vide awb no. [protected]. After 2 days i. E.20/03/2019 i received message from ecom express that the product was out for delivery and on the same day itself i received message that the address was unlocatable. I am residing in the centre of the city and well known place. The service is worst. While contacting customer care they said that the product will be delivered today i. E.22/03/2019. Was this information helpful? | |||
Apr 26, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express! Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery in next 24-48 hrs. You shall be notified through a SMS on your registered number once the shipment is out for delivery. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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