Ecom Express — I have received my diwali gift from my company Mindtree Pvt Ltd, but the parcel is broken

MIR USMAN FAROOQ

Nov 17, 2021

Address:

Jammu and Kashmir Watergam Rafiabad Baramulla, 193303 India.

The parcel I received today is broken, this is how you carry our things, I'm very disappointed by your service. And I was expecting this delivery by 4th Nov and I got it today, that too broken.

I want my parcel again or else I'll go to court.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2021

Ecom Express Customer Care's response Dear Usman,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly contact your shopping portal to assist you on the same.

Regards,
Team Ecom Express