Ecom Express — I have received wrong product | |
I have ordered 3 products last week. Today I have received wrong product and the product which I have been received is damaged saree. So I want you to take return back my order and replace with the correct product or reimburse my money back. Tracking id- [protected] Pay - 999/- I've paid Pin - 92031 Was this information helpful? | |
Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 27, 2021 Ecom Express Customer Care's response Dear Sravanthi, Greetings from Ecom Express! Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, Team Ecom Express | |
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No the shopping portal( instagram I'd - piecemeal_feshion) is not at all responding to my messages. The delivery boy took money and there is no customer care number . You will be having the shopping portal details, because your the ones who will receive the product which should be delivered to us. REFUND my money back or REPLACE with the correct product.If there is no response from the shopping site/ from you then GET READY to FACE the CONSEQUENCES!!
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