Ecom Express — I haven't got my boat bass earphone that I order from paytm mall

Address:Dipatoly,ranibandh,rajgangpur, 770017
Website:Exom courier express

I had ordered a boat baas earphone which was expected to be delivered on 6th february, 2020, but i got a message that it shows that my deliverey was attempted on 3rd february, 2020. I got the courier number in message but when i call for it ask awp number that i haven't got in message. And the courier md sohel hadn't call me for my delivery either. Please sir take some action.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
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