[Resolved] Ecom Express — I return the products its tool large size | |||
I want to return the product which I have oder from you now it's too large from my size so that I want return the product. Thing is nobody picking the call . I have dailed the no which you have mentioned in the package. Please ask any one to contact me and my order no 9013519 and AWB no [protected]. please ask any one to contact me My cell no [protected]. Was this information helpful? | |||
May 31, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 29, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, ECOM Express Team | |||
 4 Comments | |||
Comments
I got a message saying your product is out for delivery. I waited and got a miss call from the delivery guy ringed not even for a second this same thing happened yesterday as well. Tried calling back to the number but got no response. Please help. Product pin 9922*****. Executive number [protected]
Product not received yet, but sms come product delivered self
Ecom Express Customer Care's response, Apr 30, 2019
Verified Support
Dear Satyam Sangeet,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Tracking ID[protected] not getting delivered by the company despite the product reached to their hub.field boy is saying he does not have time and will deliver in 3-4days.
Ecom Express Customer Care's response, Apr 30, 2019
Verified Support
Dear Sir/Mam,
Greetings From ECOM Express.
With reference to your query regarding the AWB number 998268789, as per our records the said shipment has been delivered 22 Apr, 2019 at 20:02 hrs on the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 998268789, as per our records the said shipment has been delivered 22 Apr, 2019 at 20:02 hrs on the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance.
Regards,
Team ECOM Express