Ecom Express — I still not received my product from club factory but it shows that your order is delivered

Sshuklaa

from Betul, Madhya Pradesh

Address:

Jabalpur, Madhya Pradesh

I ordered a purse (So[protected] but still i don't receive the product. On 20th nov i got the message that your order is delivered. But still the order is not delivered to me. I see again the message to find out the number of delivery boy but in the message there was no any number of delivery boy. I was very excited for that product please take any action.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest.

Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express

Verified Support

Dec 02, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

As discussed, with reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 30th November at the registered address.

Regards,
Team ECOM Express

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Comments

Srinivas Bollina

from Gudivada, Andhra Pradesh

I have ordered online from ishirt online website. Today i received the product with awb no [protected]. Ecomexpress team delivered today. I have cod for the product to ecom exe.. i have received fake product. I informed ecom to stop payment .. they are not doing... I think ecom team is intentionally tied up and encouraging such things...

Ecom Express Customer Care's response, Nov 27, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number 8567249195, as per our records the said shipment has been delivered on 23 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

ConcernedUserNew

Tracking number [protected]
From last 6 to 7 days the tracking information is only showing pick rescheduled. May i know the reason for the reschedule why the pick up is being delayed for the last 6 to 7 days without any other information regarding the reason provided. Worst service ever. Delaying delivery on their end.

Ecom Express Customer Care's response, Nov 27, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the shipment AWB number 2545761757, the said shipment is currently in transit. The expected delivery date of the shipment is 3 Dec.

Regards,
Team ECOM Express

Âšhîkê Řêšhù Khan

from Mumbai, Maharashtra

Im not impresed it your campany
reson im ordar wrong dileveired

Ecom Express Customer Care's response, Nov 27, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team

Beingsagarkumar

from Mumbai, Maharashtra

Ecom express is Not dilivering my orders from 2 days. I ordered my product from flipcart but ecom x dosent care about customer servise And abusing their customers, my order still not dilivered

Ecom Express Customer Care's response, Nov 27, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express