Ecom Express — If you cant promise to deliver on time please stop accepting new packages

Address: Chennai, Tamil Nadu

Dear sirs, I have been a frequent purchaser from shop clues and flip kart, most of the packages are sent through Ecom express. A package sent on 17 Oct from Delhi to Chennai is still 23 Oct in Delhi and the status is in transit awb number[protected]. This is not the one and only time this has happened almost every time they take a week to ten days to deliver small packages . I think if they cant handle the packages they should stop accepting packages .Also we have to track the parcel and call their non toll free numbers and wait in queue to tell our plight about non delivery .I request flip kart, shop clues to stop using ecom express in future.