Ecom Express — I'm complaining about delivery

Rishav30

Address:

House no 5 Flat no 202 3rd cross road venkatadri layout dornasallipalya jp nagar phase 4 Banglore Karnataka

I ordered a product from Myntra and the delivery responsibility was given to your company. The product i ordered was showing that it was delivered but I have not received any product. I have raised a complaint also but your customer service is not giving any reply.
My Awb no is[protected]
Please help me because i have done pre payment. Now my money has been stuck.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Ramen
Team Ecom Express

Verified Support

Nov 09, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ramen
Ecom Express Team

Nov 09, 2020

Updated by Rishav30 I Received my product on 1st November 2020.

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Comments

Rishav30

[protected]

Ecom Express Customer Care's response, Nov 4, 2020

Verified Support

Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 2nd November at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Ramen
Team Ecom Express

Rishav30

I Received my Product.

Rishav30

I received my product on 1st nov 2020