Ecom Express — I'm complaining about my package is out for delivery and then no call came and then immediately it shows undelivered
K
Khushi rawat 23
from Faridabad, Haryana
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
It's the third day that the delivery is not made. From past two days all I could see the package out for delivery and no attempt of call or delivery was done and just simply updated as delivery undelivered. This is very annoying. Even I tried to contact agent by your customer care number but it says that 'your call can't directed to the delivery agent". I tried to contact with many other number you gave on your websites but i get no answer. Please resolve it as soon as possible.
Was this information helpful?
No (0)
Yes (1)
Ecom Express customer support has been notified about the posted complaint.
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express