Ecom Express — Im complaining about my pending shipment at source hub from last 20 days

Mangaldeep & concept Company

Oct 1, 2021

Address:

3, kankariya complex, beawar, 305901

Hi! We’ve shipped 9 order from beawar on 15th September through Shiprocket pannel, till today the shipments are showing pending at the source hub jaipur.
Our customers have canceled the order for very late delivery.
Now we want to take the orders back along with complete shipping & orders value.
Here’s the list of awb number
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Kindly take the required action

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed in-transit. We are coordinating with our concerned team and get this expedited for arranging the delivery.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,

Team Ecom Express