Ecom Express — I'm complaining about pick up.

Ecom Express — I'm complaining about pick up.

R rohini arkanti- 05 Jul 1, 2021 Jul 1, 2021 This thread was updated on Jul 1, 2021

On 11th june the returned the product of shoes. And delivery executive called me and said he will send other guy to pick up the order. And I handed it over to that man. He returned the wrong product to ajio warehouse instead of what I returned. Now the team are not providing me the refund. I think one of your delivery executive did this. Resolve the case and get back to me ASAP. Was this information helpful? No (0) Yes (1)
Ecom Express customer support has been notified about the posted complaint.
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rohini arkanti- 05

Jul 1, 2021

Awb: [protected]

Ecom Express Customer Care's response, Jul 5, 2021

Verified Support

Dear Mam,

Greetings from Ecom Express

Thank you for writing to us. Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

Regards,
Team Ecom Express