[Resolved] Ecom Express — I'm complaining about product has arrived but not delivered

[Resolved] Ecom Express — I'm complaining about product has arrived but not delivered

R raju786452 from Kud, Jammu and Kashmir

Good mornig i m raju and i want to inform that the shipment awb no :[protected] has arrived on 12/03/2018 in jammu but courier company is not delivering the product and i even call a person names rahul as supervisor for the ecom courier mobile no [protected], and i have contacted him 2 to 10 times he says we will deliver today but not delivering Just excusing And i dont get any call from the company also about the product Shame on the comapny i have mention one landline and one mobile number also but they have not even contacted me [protected] Plz deliver the product in today itself if delivered today its ok otherwise cancel it Thanks I have cotacted mr rahul wardera as a supervisor for this ecom courier mobile number Was this information helpful? No (0) Yes (0)
Apr 14, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Mar 13, 2018 Updated by raju786452 AWB NO[protected] Mar 13, 2018 Updated by raju786452 very poor response from ecom sad very sad Verified Support Mar 13, 2018 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express! We apologies for the inconvenience caused in this regards.Please be informed that with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly. Verified Support Mar 14, 2018 Ecom Express Customer Care's response Dear Raju, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 13th march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].
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