Ecom Express — Invalid Tracking Id / Incorrect Tracking Id
S
shrikanth k.m.
Jan 12, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
I bought a watch from titan website and they had shipped the product with the tracking id. But when i track the product the product it is showing as invalid tracking id. When i went to the local ecom express courier office they told me that the software has not been updated and hence they cannot be of any use to this issue. This is pathetic service where a simple tracking id is cannot be trusted from this courier service. When i call the customer service they are telling me that i am having an invalid tracking id and they are arguing with me. This is one of the worst delivery service in India.
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Ecom Express customer support has been notified about the posted complaint.
Jan 17, 2022
Updated by shrikanth k.m. There has been no communication between the Ecom express people till date apart from the above customer call center number. This is pathetic...
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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