Ecom Express — issue on mobile | |
Opened the courier. Then i saw. Mobile is not working properly. Battery charger is not connecting. Voice problems are slowly reducing the mobile. Back and front camera is not good. Screen is not good and sim not supported. Mobile hangs when the net is running. Please keep on mobile issue in mind and we want to return the product and try to transfer our money to our account Was this information helpful? | |
|
Ecom Express customer support has been notified about the posted complaint. Aug 21, 2019 Updated by Akanksha Sonteke Opened the courier. Then I saw. Mobile is not working properly. Battery charger is not connecting. Voice problems are slowly reducing the mobile. Back and front camera is not good. Screen is not good and sim not supported. Mobile hangs when the net is running. Please keep on mobile issue in mind and we want to return the product and try to transfer our money to our account  Verified Support Aug 27, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from Ecom Express! We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper. Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product. Regards, Ecom Express Team | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6402
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Ecom Express Team