Ecom Express — It has been more than 15 days but no delivery

Xpertz Boy

May 12, 2022

Address:

Jaipur

I have booked my books from physics wallah website. It has been more than 15 days but still I haven't received my parcel. The delivery boy updates the status as per his wish, doesn't call me either and gives false reasons for parcel not being delivered. I call customer care daily but they have mugged up only one answer that is just to wait for 48 hours.

How long I have to wait?
My awb number is [protected]
#ecomexpress #physicswallah

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 13, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express