Ecom Express — Item not delivered but show delivered. | |||
Delivery person call me and ask the exact location to deliver, after confirming location he said will deliver within an hour, after 2-3 hour status showing delivered, but still I haven't get the item. I don't know without delivering item how it can show in the status delivered. Pl check and update me. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. | |||
2 Comments | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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For your reference I have attach a photo.
Greetings From Ecom Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Ramen
Team Ecom Express
Greetings
Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.
Regards,
Ramen
Ecom Express Team