Ecom Express — Item not delivered on time and worst customer support

Ecom Express — Item not delivered on time and worst customer support

N Nisargapramod from Bengaluru, Karnataka May 18, 2022 May 20, 2022 This thread was updated on May 20, 2022

I have ordered an item on 4th May. The delivery date set as 16th May. I didn't received the item till 18th may. Item was out for delivery on 15th May and delivery not happen with adding note as heavy rain. On the perticular date there was no rain at my area. Even though after 15th there is no update on the item. Called customer support and updated the above on 17th May. They said that item will be delivered by 24 hours. I think thier watch is not working it seems so they are waiting to complete 24hr in their watch. Disgusting delivery support ever I seen. Sub Order ID[protected]_1 Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support May 20, 2022 Ecom Express Customer Care's response Dear Pramod, Greetings from Ecom Express We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express
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