Ecom Express — jbl earphones

Address:Opp. To Kasturabha hospital, Manipal, Udupi, Udupi, Karnataka, 574115

I was supposed to receive an exchanged pair of earphones from jbl centre via ecom express. It hasnt been delivered yet and im unable to contact the ecom office as none of its numbers are reachable. I stay in a hostel and the watchman said that a man came by and went away without delivering it. He was the ecom executive. The status of my delivery says it is delivered yet i havent received a phone call. It has been months i have tried reaching them but the numbers all are incorrect.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Complaint comments 

Comments

Please return my order

Rohit gurav's reply, Sep 13, 2019
Ye product mera nahi he.ye mene book nahi kiya tha, dusra product book kiya tha, plz ise vapas kijiye
Ecom Express Customer Care's response, Sep 18, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Almost 4 days onwards not delivered item with AWB No [protected].please expedite delivered by tomorrow without excuse.
Ecom Express Customer Care's response, Sep 18, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 2526533625, as per our records the said shipment has been delivered on 11 Sep at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
I ordered 2 dresses cost of 999 bt in packing they kept saree which 200 rupees cost.i want dresses back or refund my money to me
The delevery boy who came to delevery my product on 13/9/19 (today) has misbehaved with me and talking to me in a rude way in kannada which should not be told to any women please take action as soon as possible

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