Ecom Express — jbl speaker and wireless earbud

Siddharth Kotadia

from Surat, Gujarat

Address:

New Delhi, Delhi

I ordered online jbl speaker and wireless earbuds on 19th aug 2019 which been delivered on 22nd aug 2019 at 4 oclock thru ecom express when i open the packet its containt a wireless speaker ( unbranded) with very cheap quality and no earbuds i try to contact ecom express customer care number but its fake number i tried to contacr on all given number but all are fake, shipper is ganpat trading, i also tried on their numbers but those are alao fake they cheated me by1550/- order number is GT19AUG1450 packet number is [protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal in this regards.

Regards,
Ecom Express Team