[Resolved] Ecom Express — kyc verification

Ravi Narayan Singh

from Gurgaon, Haryana

Nov 1, 2018

Address: New Delhi, Delhi

I have scheduled an appointment yesterday for kyc verification but no one has come to complete these process and no one has called me my AWB number is [protected] pls response fast and reschedule an appointment today
Its an urgent so pls response on it try to reschedule today
Yesterday no one has called me but in ecom tracing website has show tele verification pending
But no one has called me yesterday

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Dec 6, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Ecom Express Customer Care's response Dear Ravi,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay. We are coordinating with the concerned team to get this arranged at the earliest.

Regards,
Team Ecom Express

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Comments

itsakbabe

May 13, 2021

I was scheduled for a kyc on 8th of may no one called no one came from ecom team. but, the delivery executive marked done in his record that's why i cannot reschedule my kyc also very annoying service from ecom express
my reference no is 225895

Jeyakumar durai

May 14, 2021

I have scheduled an appointment today and yesterday also for kyc verification but no one has come to complete these process and no one has called me response fast and reschedule an appointment tomorrow
Its an urgent so pls response on it try to reschedule tomorrow
Yesterday no one has called me but in ecom massages tried out failure

Kindly solve the issue

Ecom Express Customer Care's response, May 18, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [email protected] for us to assist you on the same.

Regards,
Team Ecom Express