Ecom Express — Late delivery and no customer support
R
Rahul43827
Apr 27, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
AWB:[protected]
I have ordered books from PW which had reached the delivery centre on 21st April but they had delayed for 7days.
Atlast on 27th April I got message that it is out for delivery at 9:35 but at 11:30am it is showing undelivered in its tracking page and they sent a message for recshedule with a number but no instructions what to do. When we called the delivery guy he does not pick our phone. Even after complaining 5 times to the provided mail they don't respond to them and their helpline number is of no use it is just a IVR. This is a fraud company not delivering any of their products
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Ecom Express customer support has been notified about the posted complaint.
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number Rahul or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number Rahul or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express