One of my shipments that should have been delivered hasn't happened yet and they don't have any updates on it.Along with very poor service, their customer care service is also poor.Shipments that show delivery in 2 days take weeks.And when asked there is no answer or solution either.
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Ecom Express customer support has been notified about the posted complaint.
We regret for the inconvenience caused to you due to the delay in delivery of this shipment. We have noted your complaint and shall coordinate with our center for current status of the shipment for further connection.
Thank you for writing to us. We regret for the inconvenience caused due to delay in response. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
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