Ecom Express — low quality product | |||
May order clothes in e com online shoping, order time photo product is one quality but delivery products is another and low quality because please refund my money. I call you to customer return address but always told your called customer is busy in the other work. Please change your no sir and one more thing is i loss my time to order of the product and process your delivery method so please request return your product and refund my money +1 videos Was this information helpful? | |||
|
Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express! We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper. Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product. Regards, Ecom Express Team | |||
 3 Comments | |||
Comments
Sorry ye order me nehin kiya mera friend ne kiyata wonka death ho geya he
Ecom Express Customer Care's response, Aug 26, 2019
Verified Support
Dear Sir/Mam,
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Ecom Express Team
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Ecom Express Team
We already selected an item from your option but i didnt received what i select so kindly i wants to return by item
please do as needfulll
please do as needfulll
Ecom Express Customer Care's response, Aug 26, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team ECOM Express
Greetings from ECOM Express
Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request.
Regards,
Team ECOM Express
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6402
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint
Regards,
Team ECOM Express