Ecom Express — Medicines from medlife

My delivery date is 16th of may but it's already a 24th of may I didn't get my product yet.delivery guy called me but he didn't speak anything means call doesn't connect and he updated failed delivery from 6-7days I don't have any number to call him back if it is other products it's k to deliver late but it medicine we need it emergency please deliver soon it's my request . delivery guy playing a game I didn't come to my location and he never called me twice please take action to deliver guy