Ecom Express — misbehavior of delivery of person.

Ecom Express — misbehavior of delivery of person.

S scipk

My 1mg order awb [protected] not hand over to me by delivery person. I was paying rs 560 (Rs 500 note+ rs 50 note + rs 10 coin.) but delivery person refused to take rs 10 coin stating that rs 10 coin is not in use. There is no any instructions from government that rs 10 coin is not in use but delivery boy refused to hand over my parcel only for this reason. He also misbehave & use rough language with me. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Jan 25, 2020 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From ECOM Express. We sincerely regret the inconvenience you faced with our services. We never intended to give you such an experience. Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future. Also coordinate with our center to arrange the delivery. Regards, Team ECOM Express Verified Support Jan 29, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected] as per our records the said shipment has been delivered on 26th January at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express
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