Ecom Express — Misbehaviour And Bad experience

Coffee Codex

Address:

ECOM EXPRESS CHERUTHONI, IDUKKI

It is to inform that the ecom hub in oru locality is not providing the customer service as you assureed home delivery and treating the customers with rage and rude they are not providing the parcels on bad attitude even if the item reaches the hub they are taking no necessary action to deliver the item and whenever we go personally to collect the parcel they are giving lame excuse like the phone was not reachable or network issues
And also treating the customers very badly this has happed several times to me and even to my friends i hope you will take necessary actions and also against the employees with this attitude only give bad reputation to all the ecom services

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Ecom Express customer support has been notified about the posted complaint.

Feb 10, 2021

Updated by Coffee Codex It is to inform that the ecom hub in oru locality is not providing the customer service as you assureed home delivery and treating the customers with rage and rude they are not providing the parcels on time even if the item reaches the hub they are taking no necessary action to deliver the item and whenever we go personally to collect the parcel they are giving lame excuse like the phone was not reachable or network issues
And also treating the customers very badly this has happed several times to me and even to my friends i hope you will take necessary actions and also against the employees with this attitude only give bad reputation to all the ecom services

Verified Support

Feb 17, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express