Address: | Dehradun, Uttarakhand, 248001 | Website: | ecomexpress.in |
This is regarding the order number o9c199c
I cancelled the order by calling the nnnow website.
The representative said it has been dispatched and you can refuse at the time of delivery.
When the courier guy came he had no clue about the process and said that it can't be cancelled.
He threatened by parents to put this in illegal and they called me up instantly.
This is how you work?
I have called the website and they assured that relevant action would be taken.
I even have had a word with supervisor of dehradun branch, rahul rawat he too had no clue about this policy.
Please train your staff properly and threatening your customer would not do any good.
I have submitted a report to consumer forum as well.
Abhash Was this information helpful? |
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