Ecom Express — Misdelivery of Nykaa package

Address:

Bangalore

My Nykaa package has been delivered to the wrong address… by one of your delivery person ( contact no- +[protected] first of all he didn’t paid attention to what the delivery address says…..when i requested him to pick package and deliver it to me the next day he agreed but never came back…. Then the day after tomorrow again I contacted him and he refused to come back because of his stupidity and carelessness by making excuses like I’m far away from the location it will be late etc etc….its been 2 days since the misdelivery . Thankfully i got hold of my package because of my friend…and i got my package!! My purpose of complaint is to bring your attention towards these kind of delivery person.. because of there carelessness and stupidity can cost someone’s money and time. Pls take some action.