Ecom Express — Missing item from parcel

Address:3-6-519, Flat no 204, sai pragati towers,

DO NOT RECIVED PARCEL FROM ECOM EXPRESS WITHOUT CHECKING.

I have ordered 4 items from panchhipetha on 29th March 2023 but recieved only 2 pack and remaining 2 empty boxes on 3rd April 2023. recieved from Ecom express and COD person company took full amount and ran like he was the culprit. and said it's not our responsibility, talk to company. company doesn't have proper number to report this. I do believe it's the work of courier company person who stole the item and repack the parcel as their was double tape over it on one side. AND ONLY HALF IS STOLEN WHICH IS FULL OF DRYFRUIT DALMOTH AND KESAR PETHA. SO IF ANYTIME YOU RECEIVE ANY TIME FROM THIS COURIER SERVICE, CHECK TWICE
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Ecom Express customer support has been notified about the posted complaint.
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Dear Mohit,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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