Ecom Express — My AWB [protected] not received and odd let cl applied

I ordered products from nykaa and they handed over to Ecom express and delhivery on 19th January. I received other products through delhivery but it's almost 15 days Ecom express has not delivered my products. It's very sad that they have pathetic service and brand like nykaa trust them for delivery. I want my product asap.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rasida,

Greetings from Ecom Express!

Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information