[Resolved] Ecom Express — my delivery

Avinashgattu

from Hyderabad, Telangana

Address:

500044

I ordered a item from AUTOFURNISH with order no 128771 on[protected] .
I got a message on[protected] at 6.29 pm to keep Rs 269 ready for COD shipment awb no[protected] is out for delivery . ( photo attached )
I got a message on[protected] at 6.37 pm that your shipment is undelivered after first attempt. please contact call center [protected]. ( photo attached )
Immediately i called on given no and spoke to Mr RAJU that i did not get any call from your delivery boy.
This is the second time i am facing the same problem with your delivery system with in a month.
I came to know that your delivery boy making me wrong because of his inefficiency to deliver the item.
please resolve the issue ASAP or I will contact the supplier to send by another courier.

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Aug 11, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

Ecom Express Customer Care's response Dear Avinashgattu,

Greetings From Ecom Express.

we apologies for the inconvenience caused delay in delivery.With reference to your query regarding the shipment has been delivered on 11 July 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected].
Regards,
Ecom Express Team