[Resolved]  Ecom Express — my order continuously showing rescheduled for next day

My order from myntra (Order number and other details are attached in screenshot) is kept on showing "rescheduled for next day" for last consecutive 3 days. Please let me know when it will be delivered. The item has been shipped on 13th january after that there is no proper update. Every day it is showing the same thing. It is quite urgent. Your prompt response will be helpful thank you.
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Jan 31, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. Request you to kindly wait for 24 hrs or you may contact your shopping portal in this regards.

Regards,
Team Ecom Express
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