Ecom Express — my orders are not being delivered to me

Address:560035

My order details have been showing delivery attempt failed due to not being able to reach me. But i haven't even been getting any calls from the delivery guy. I don't even know where my package is and where to contact. I had just once received a call but i dont know whether that was that delivery guy because he was not speaking clearly. I have recieved an email saying i have to contact the ec express team soon or i will be forbidden from cod. Please do something as soon as possible.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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