Ecom Express — My package that had still not been delivered waiting for 10 days

manistark1999

from Chennai, Tamil Nadu

Nov 20, 2021

Address:

Redhills chennai 600052

My package not delivered waiting for 10 days.i complaint 3 times in ecom customer care not reply me pls take action

+1 photos

Was this information helpful?

No (1)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Nov 20, 2021

Updated by manistark1999 My product details

Verified Support

Nov 23, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Nov 25, 2021

Updated by manistark1999 My product still not delivered and the delivery boy not call me but he is say cal you and you not pick my call so I not delivered your product ...whats going on your company...not get any call from your company...again again you cheating me...I want my product or my money 😠😠😠😠😠😠

Nov 25, 2021

Updated by manistark1999 Dispatched: 1 item(s) in your Order #[protected]

Expect delivery by 14 Nov

Track https://trackmyorder.clickpost.in/?waybill=[protected] here

Verified Support

Nov 27, 2021

Ecom Express Customer Care's response Dear Sir/ Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express