Ecom Express — My parcel has been locked at ecom centre

Upkardeep singh

Oct 4, 2022

Address: 2879, block-c,Aerocity, Mohali, Punjab

I requested delivery person to give me open box delivery and he refused me and took back order. Next day i visited their ecom centre in my location, then they told me that my order is locked, it will take some time. Now what can i do to unlock it earlier.
my id no.[protected]
it has been 10 days of my order, order was already late.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2022

Ecom Express Customer Care's response Dear Upkardeep,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express