Ecom Express — My parcel is not yet delivered.

Address:Near Yuva Sangha Club, Ram Nagar Rd. No-1, Agartala, Tripura West

I ordered 3 books for Sapna Book Store. They shipped 2 parcels on 5th October and 6th October respectively.
AWB no of 2 parcels are [protected] & [protected].

Ecom Express was updating status till 6th October. From 7th October they didn't update a single thing. I need this parcel urgently and maybe it is still on Bangalore for someone's fault.

Please help me please. Please send those parcel fast.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Ramen
Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6410
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information