Ecom Express — My product are not delivered

I ordered a product through Flipkart and the order is assigned to ecom express for delivery and AWB no is[protected] the delivery date of product is 16/05/2022 but not delivered yet and when my order got out for delivery then delivery boy call me and told him that collect product from office which is 10km far from my home when I told him to deliver my product at home the refused to deliver at home and he abused me and use bad words please resolve my issue
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
May 25, 2022
Ecom Express Customer Care's response
Dear Devansh,

Greetings from Ecom Express!

Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Verified Support
May 28, 2022
Ecom Express Customer Care's response
Dear Devansh,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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