Ecom Express — Never Purchase from Reliance Digital (Ecom Express is a pathetic delivery partner)

Nikhil N. Dixit

from Mumbai, Maharashtra

May 5, 2022

Address:

Mumbai

I called Ecom Express Customer Service department thrice today to know about the location of the shipment.

Call 1 assured me that it has reached my location.
Call 2 told me that it is still in Bhiwandi.
Call 3 told me they don't know the location of the shipment and transferred to their senior department and after all these rigmaroles they told me that the shipment is still at Bhiwandi. ( the tracking on the website shows that it is still at Chennai)

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 06, 2022

Ecom Express Customer Care's response Dear Nikhil,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered today at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express