Ecom Express — No Call, No Delivery Attempt, and the shipment shows, Customer Did not Respond

Ecom Express — No Call, No Delivery Attempt, and the shipment shows, Customer Did not Respond

B BeeLikeMakkhi from Hyderabad, Andhra Pradesh Apr 2, 2023 Apr 4, 2023 This thread was updated on Apr 4, 2023

No Call, No Delivery Attempt, and the shipment shows, Customer Did not Respond. AWB: [protected], order number se2ri[protected] was supposed to be delivered today. When I check the portal it says: Remark: Comments:Consignee Called To FE : canceled Call Disconnected by : Consignee from sathi v2 I never received any calls from your delivery agent and when I called him, he said he will deliver the order by 11 AM - 12 PM today, but then when I again called him in the evening to check between 3-4 PM he was constantly disconnecting my calls. This is not at all professional behaviour and I would like to report it to you. Also, I am looking for my shipment which I haven't received yet and seems to be delayed at your end. This is such pathetic customer service. Not recommending Ecom to anyone ever again. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Apr 4, 2023

Verified Support

Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express