Ecom Express — No one came here to pickup the product which I arranged a pickup on 27/01/2022

Address:

Alappuzha, Kerala

No one came here to pickup the product which I arranged a pickup on 27/01/2022. Today 1st February still now no one came here to pickup the product. I contacted EcomExpress customercare through mail and call but not get resolution for this. EcomExpress always do like this not only for this. I think they not fear their head officials. Too much time I contacted EcomExpress customercare to get a solution but they told me wait 24 hours or 48 hours they will pickup the product. But still now no one came here to pickup. I know they not come here, I sure about that. Because they always do like this.