Hi Sir/Madam,
AwB[protected],
I ordered on 21st July 2023, and it was out for delivery on 28 July 2023, I called the delivery person, and he said will deliver after 7 pm, but no one came after that message came as the product was not delivered and tracked the parcel it showed as OFD lock applied. Since it was 5 days yet it shows the same. I have called Ecom Express which is in Palladam, Tamilnadu, not responding properly, I have called so many times these 5days, but only twice have they picked up the call and said no delivery boy is there currently, and 1 parcel for that particular place who will come and deliver the parcel, if you give extra amount we'll arrange a person to come. I said ok for the extra charge. But after that also it's been 2 days no one has come yet to deliver my product.
Is this the way you are doing for all the customers? I hate the service from Ecom Express. Really it's a waste of time and energy for me by checking the transit and calling Ecom Express. Very bad experience I got from Ecom Express.
Will my product deliver to me or not? Was this information helpful? | 
Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express