Ecom Express — No sense of response

Ecom Express — No sense of response

H harish pm16 from Chirala, Andhra Pradesh Sep 23, 2021 Sep 23, 2021 This thread was updated on Sep 23, 2021

My product is at my local delivery center for 1 week and whenever i contact their costumer care, they always say that they are facing internal issues. How irresponsible can a whole company can be? there are not providing any contact info of the delivery center. How can major companies choose this service? waste of money and fraud courier service. I'm a lawyer and its really pissing me of seeing such a worst reviews for this company. i am willing to take the legal battle with this Org. These kind of fraud companies need to be shut down. Was this information helpful? No (0) Yes (1)
Ecom Express customer support has been notified about the posted complaint.
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Santhosh_Yeddla

Sep 23, 2021

in total 3 orders of mine has faced the same situation.
For a month the orders were kept in their final delivery center. Have visited their delivery center even then they have not delivered my orders. They simply said the following " We dont have courier boys to deliver the couriers and there are more than 1700 couriers held up at the final delivery center in vishakapatnam, Penduthi.

Have raised multiple complaints on their customer care number. @Ajio where i have ordered the produts.

Finally after a month they have returned all 3 products without even trying to deliver.

Now i have to followup with @AJIO on the money which was stuck.
@ECOM Express: they are the worst guys in the market at the moment.