Ecom Express — Non delivery awb 646872

Ecom Express — Non delivery awb 646872

A alpeshvashi from Chennai, Tamil Nadu Oct 30, 2021 Nov 22, 2021 This thread was updated on Nov 22, 2021

AWB xxx646872 dt 02.10.2021 Shipment details: booked on 01.10.2021 picked up on 02.10.2021 reached delivery city on 04.10.2021 but did not deliver and since 15.10.2021 you people are giving new expected delivery dates every day. On 27.10.2021 the package reached a city in Gujarat @ 06:44 hrs and since then it is lying there only. current city to delivery city is hardly 150 km. The vendor sent first on 02.10.2021 that you people might have misplaced and he arranged another dispatch that you people are holding with you since 06:44 hrs 27.10.2021. +2 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 05, 2021 Ecom Express Customer Care's response Dear Alpeshvashi, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express Nov 12, 2021 Updated by alpeshvashi [protected] Nov 17, 2021 Updated by alpeshvashi any findings? when can i receive the parcel? Verified Support Nov 22, 2021 Ecom Express Customer Care's response Dear Alpeshvashi, Greetings from Ecom Express! Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery. Regards, Team Ecom Express
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