Ecom Express — Non-Delivery of Product since days

Ecom Express — Non-Delivery of Product since days

M Manish1893 Sep 4, 2021 Sep 5, 2021 This thread was updated on Sep 5, 2021

I have ordered a product on 26th of August'2021 and is due to be delivered by ecom express on 2nd of september for the last six days i am getting messages of OUT FOR DELIVERY and the phone number of the delivery boy. when i am trying to reach him i could not. last two days i have received a call from delivery person telling he would be delivering the product to me within 30 mins but no one came. i have called the customer care of ecom express but they are telling me to wait at the address till 8pm which i have done thrice but of no use. Was this information helpful? No (0) Yes (1)
Ecom Express customer support has been notified about the posted complaint. Sep 04, 2021 Updated by Manish1893 Ecom Express Executive [protected] PIN: 2242 will deliver your Pocket Commerce pre-paid shipment [protected] today. Share Code 667320 once package is received Received such msges since last 6 days.. Verified Support Sep 05, 2021 Ecom Express Customer Care's response Dear Manish, Greetings from Ecom Express! Please accept our apology for the inconvenience caused due to the non-delivery of your shipment. We shall take up the matter with the concerned team regarding your undelivered shipment and expedite the delivery. The delivery person may coordinate with you before his visit. Please revert in case the shipment is undelivered or if you want to cancel. Regards, Team Ecom Express Sep 05, 2021 Updated by Manish1893 You have veen trying to deliver since days but couldn't. The number and the pin u share when i use it to contact the delivery personnnel they say i am trying from an unregistered number ..now tell me if the number is unregistered why should i receive the pin on that number. Now u have applied OFD on it..when asked u told me to contact seller when i had a discussion with the seller they say that they had nothing to do with it.
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