Ecom Express — non delivery of the consignment awb [protected]

kulram1947

Address:

ECom Express Private Limited. Kapashera, New Delhi - 1100037, Mumbai City, Maharashtra, 400001

Please note that my consignment sent in 29/09/2019 from panvel is still not delivered to address - jeevan udyog, dr. D. N. Road, fort, mumbai location.in online tracking the parcel is showing at nearest e-com delivery center since 02/10/2019.

I called e-com customer care 2 times and each time they assured me the delivery by same day evening but there is no delivery attempted by e-com till day.

It is really pathetic service by e_com. I ask hereby e-com express to urgently deliver the product at specified delivery address of the product.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
ECOM Express Team

Oct 14, 2019

Updated by kulram1947 Complaint has been resolved and the product is received on 11/10/2019. Thanks to ECOM Express