Ecom Express — non execution of return pickup

Address:	Bangalore, Karnataka, 560043
Website:	www.ecomexpress.in

I am having worst ever experience with any courier company. Plz refer shipment number[protected] &[protected].
At first the courier boy didn't even tried to contact n the status was falsely updated as non availability of consignee.
Next I tried to raise the level by endorsing complaint twice and thrice n finally got the mobile number of manager of Bangalore branch- Mr Hemant n to my horror, he too was only good at lip service.
I further enquired the reason of failed pick up and again had a pathetic reply that they just had one boy for this area.
Anyway finally I received a call from courier boy who just plainly denied to pick up the item from home.. What a great service by an esteemed courier company