Ecom Express — Not attempting delivery AWB[protected]

Sudhiunair

from Koyilandy, Kerala

Jul 24, 2023

Address:

Koyilandy, Kozhikode

AWB[protected] This shipment is in the ecomexpress delivery center in koyilandy, Kozhikode, kerala for the past 7 days. They are not attempting to call or deliver the same, they send message 'out for delivery' in the morning and 'couldn't contact customer' in the evening. Trier to contact them to know their location so as to go and collect for myself, but they won't attend the calls either. Give a solution please!!! Or they cancel the order and refund if they can't deliver.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Jul 27, 2023

Verified Support

Dear Sudhiunair,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express