Ecom Express — Not coming here for pickup. Continuously Ecom Express executive do this.

Address:ALAPPUZHA

The pickup is done. But the pickup is done when the ecom express executive came here to deliver a product. I begged him to pickup. Ecom Express is a worst service always. They continuously do this. Why Ecom Express customercare not take any action against them ? I raised too many complaint against that Alappuzha Office. But no action taken against them still now. Please give me a clarification about this pickup issue. Why they not come here to pickup the product. I need a clarification from that concerned office (Alappuzha Office).
We lost too many orders due to this. I need clarification. Please do it.

I submitting Tracking ID's which had face same issue - [protected], [protected], [protected], [protected], [protected] etc..
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment[protected], [protected], as per our records the said shipment has been delivered at the registered address.

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment [protected], [protected], has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
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